Complaints and Conciliation Procedure
What to do if you are unhappy with us?
The school aims to work closely with parents and we hope that parents who have any concerns or anxieties will, in the first instance, raise these with the class teacher who will usually be able to resolve any concern. If this does not resolve the matter then it can be referred to(in ascending order):
- Phase leader
EYFS- Mrs Iskandar (acting), KS1- Ms Smith (acting), LKS2- Mrs Donley, UKS2- Mr Munro
- Deputy / Assistant Head
AHT- Mr Gayle, DHT- Ms Smith
HT- Rob Weightman
We find that nearly all concerns or potential complaints can usually be resolved happily through discussion. If you would like to see the school 'complaints' policy, do look at the policies section on the main ribbon above.
In the event that your complaint or disagreement is not resolved by discussion with the Headteacher, you may then refer your complaint to the Chair of Governors.
Chair of Governors- Mrs Jenny Howard